Outsource back office services to Infosearch, a 19-year-old ISO certified outsourcing company.
An efficient back office, in fact, is the core behind the corporate success factor of any enterprise. These are some of the support services that are not very much considered but they are very important for the proper running of organizations, for improved performance and for the overall development. Here's a breakdown of essential back-office support services:
Core Back Office Functions
o Bookkeeping
o Payroll
processing
o Trade
creditors and debtors
o Financial
reporting
o Tax
Preparation
o Recruitment
and onboarding
o Employee
benefits administration
o Payroll
processing with close link to accounting
o Performance
management
o Employee
relations
• IT
Support:
o Network
maintenance
o Software
support
o Hardware
troubleshooting
o Backing
up and restoring of data
o Cybersecurity
Additional Support Services
o Handling
customer inquiries
o Resolving
customer issues
o Technical
support
o Input and
output of data
o Data purification
o Data
analysis
• Administrative
Support:
o Scheduling
appointments
o Managing
correspondence
o Travel
arrangements
o Office
management
Why should back office functions be outsourced?
At different times, outsourcing of back office functions may
well be the right thing to do. It enables them to bring concentration on more
important activities, curtail expenses besides securing outsourced proficiency.
Some common reasons to outsource include:
• Cost
savings: Very often outsourcing might be cheaper than having a permanent staff
on board to complete the same work.
• Expertise:
Specialized back office service providers acquired specialized type of back
office knowledge and experience.
• Scalability:
When business requirements change it is easier to scale up/down contracted
services from outsourcing service providers.
• Focus on
core competencies: Enables management to focus on core functions of business Organisations.
Remember: The particular back office support services that
your business will require will therefore vary according to the size,
specialization, and development level of your business. It is also important to
make a critical evaluation of your business processes in order that you can
pinpoint those areas which need the most attention.
